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How do I install my new flagpole?
For Roosevelt Click Here: https://vimeo.com/1031203727?share=copy. For 20 FT Pole Click Here: https://vimeo.com/1028550747?share=copy.
My flagpole is stuck and won’t unlock. How do I fix it?
To unlock the flagpole you will turn each locking mechanism to the left(counter-clockwise) and lower the pole. Our poles have a locking mechanism that uses friction, if the pole is tightened too much it can stick and become difficult to loosen. For
My product has broken, what do I need to do to get a replacement?
Please see our policy here for damaged items: https://standflagpoles.com/pages/product-policies-page. Please fill out the form and submit the claim. An agent will get back to you within 48 hrs letting you know exactly what to do to get a replacement.
My order has not arrived, how long does it take?
We advertise 2-7 business day shipping, this is something that we are proud to offer, but unfortunately once it leaves our warehouse it’s up to the shipping carrier to make sure the item arrives on time. Please note that it does take 24-48 hours to p